Privacy Protection Policy
This Policy formalizes Prime Apartment's commitment to you and describes how we use your personal data.
Consent
2.1. Personal data is any information collected and logged in a format that identifies an individual personally, either directly (e.g. name) or indirectly (e.g. telephone number)
2.2. Prior to booking with us, we recommend that you read this document describing our customer privacy protection policy.
2.3. This Customer Data Protection Policy forms part of the terms and conditions that governs our accommodation services.
2.4. By accepting these terms and conditions, you expressly accept the provisions of this Policy.
Prime Apartments Data Protection guidelines
3.1. We will collect and process your personal data only for the purposes described in this Policy.
3.2. We will only collect personal data that is necessary for data processing. We will take all reasonable steps to verify that the personal data we hold is accurate and up to date.
3.3. We will hold your personal data for the period necessary for processing the same in full compliance with the provisions of the law.
3.4. You may request access to your personal data in order to modify, correct or delete your personal data.
3.5. We at Prime Apartments will maintain reasonable technical and organizational measures to protect your personal data against alteration or accidental or unlawful loss, or unauthorized use, disclosure or access.
3.6. We may share your personal data with third parties (such as law enforcement authorities if the need arises) for the purposes set out in this Policy. We will take appropriate measures to guarantee security when sharing or transferring such data.
What Personal data is Collected?
4.1. Upon arrival, Prime Apartments will request a copy of any of the following Personal Identification e.g National Identity Number(NIN), Drivers License and International Passport.
4.2. Customer Contact details (for example, last name, first name, telephone number, email)
4.3. Your arrival and departure dates
Purpose for Collecting Personal Data
5.1. Meeting our obligations to our customers.
5.2. Managing the reservation of rooms and booking requests.
5.3. Managing your stay at our properties.
5.4. Managing access to rooms.
5.5. Improving Prime Apartments services to our customers
Personal Data Security
6.1. When you submit debit card data when making a reservation payments, SSL (Secure Socket Layer) encryption technology is used to guarantee a secure transaction.
6.2. Prime Apartments takes reasonable technical and security measures, in accordance with applicable legal provisions, to protect your personal data against illicit or accidental destruction, accidental alteration or loss, and unauthorized access or disclosure.
Exercising your Rights for Modification/Deletion
7.1. You have the right to access your personal data collected by Prime Apartments and to modify it subject to applicable legal provisions.
7.2. In the event of exercising your rights, please contact the Data Privacy department for Prime Apartments directly by sending an email to dpo@primeapartments.org
Updates
We may modify this Policy from time to time. Consequently, we recommend that you consult it regularly, particularly when making a reservation at our apartments.
Last updated: 1/4/24